FAQ's
Do you offer same day delivery?
Yes Little Love Co Florist offers same day delivery, the order will need to be placed by 1pm Monday to Friday and 12pm Saturday. You will also receive a notification once your order has been delivered.
What time do you open and close?
Little Love Co Florist is located at 33 Kensington Road, Norwood and open from 9am-2pm Monday to Friday and Saturdays 9-1pm.
You can order on our website 24/7.
Refer to Google for opening hours around public holidays and special events.
Substitution Policy
Every one of our Little Love Co Florist bouquet's is bespoke.
Flowers and colours may vary from image due to market availability and our designers choose beautiful alternatives creating an elegant bespoke look. Trust us. We only send the freshest flowers, often in tight bud to maximise the length of enjoyment.
Click and Collect?
Yes. You can select to pick up from our Norwood store.
What happens if no one is home when you deliver?
If no one is home at the time of delivery, we will leave the flowers in a safe, secure location.
Our hot weather policy applies - we won’t leave any flowers as this will compromise quality.
Due to liquor licencing, if the recipient is not home to receive an order containing alcohol, we prefer not to leave this unattended. You will receive an email from our driver advising the delivery could not be completed and to call us on (08) 8363 7443 to arrange a re delivery when the recipient will be home. Re-delivery fees apply.
Do your flower prices include delivery?
We charge for delivery as our vans are temperature controlled and insulated –they have higher running costs than normal delivery vehicles. Our delivery fees vary and are based on the distance from our studio at Norwood. Please call our team to check the delivery cost – (08) 8363 7443
Can you deliver at a specific time or deliver during specific time frame?
Yes, we can! A priority delivery rate will apply, but we can deliver by a certain time for you. Call us on (08) 8363 7443 to discuss a priority delivery. Unfortunately, this service is unavailable during Valentine’s and Mother’s Day weeks.
What time will my flowers arrive?
Unless otherwise specified, our home deliveries are carried out between 9am-6pm.
Can I design my own arrangement?
Yes, we sure can! Our team of talented florists love creating bespoke arrangements for our customers. Call our team on (08) 8363 7443 to share your design idea.
Do all arrangements include a vase?
Our online store does specify if the flowers are in a vase. If you are unsure, the photo and flower story will indicate whether the arrangement is a bouquet or in a vase.
Will you let me know when my order is delivered?
Yes, our drivers will send you an email confirmation once the item has been delivered. Please ensure your email is entered correctly so that you receive the text.
I saw a beautiful arrangement on Instagram but I cannot see it online?
We can certainly create something similar depending on seasonal availability – please call us on (08) 8363 7443 to discuss, email info@littleloveco.net.au a screenshot and we will provide you with pricing and availability.